Mediation involves the skillful intervention of a third-party professional to help resolve disputes that arise between two or more parties. This page includes a variety of resources, including articles, Web site links, books and other sources relating to mediation, conflict resolution, arbitration and dispute resolution.

Download Mediation Brochure

Steps During Pre-Mediation

• Get the right mediator
• Draft the mediation rules
• Have an informal pre-mediation get-together
• Make the dispute "mediatable"
• Identify the person who must approve of the settlement
• Deal with logistics
• Prepare pre-mediation statement
• Emphasize good faith commitments
   

   

Steps During Post-Mediation

• Document all agreements reached in mediation
• Facilitate ratification
• Create a decision maker
• Offer proposals
• Schedule additional mediation sessions
• Keep in touch